At Omegle TV, we strive to provide a seamless and enjoyable experience for all our users. This Refund Policy outlines the circumstances under which refunds may be issued. Please read this policy carefully before using our services.
1. General Policy
Omegle TV primarily operates as a free platform. However, if you purchase premium features or services, the following terms apply:
- All purchases are considered final and non-refundable unless otherwise stated in this policy.
- Refunds are issued only under specific, verified circumstances as outlined below.
2. Eligibility for Refunds
You may be eligible for a refund under these conditions:
- Technical Issues: If you experience significant technical problems with a paid service, and we are unable to resolve the issue within a reasonable time.
- Unauthorized Transactions: If there is evidence of fraudulent or unauthorized charges on your account.
- Service Unavailability: If the paid feature or service was not delivered as promised due to errors on our end.
3. Non-Refundable Cases
Refunds will not be granted in the following situations:
- Dissatisfaction with the service or features that were delivered as described.
- Failure to use purchased features or services before they expire.
- Misuse of the platform or violations of our terms of service.
4. Refund Request Process
To request a refund, follow these steps:
- Contact Support: Submit a request to our support team via email or the contact form on our website. Include your purchase details, transaction ID, and a description of the issue.
- Review Process: Our team will review your request and may ask for additional information.
- Resolution: If your request meets the refund criteria, we will process the refund within 7-10 business days.
5. Payment Method and Timing
- Refunds will be issued to the original payment method used during the transaction.
- Processing times may vary depending on your payment provider.
6. Changes to This Policy
Omegle TV reserves the right to modify this Refund Policy at any time. Changes will be posted on this page with an updated “Effective Date.”
7. Contact Us
If you have any questions or need assistance with a refund, please contact us at:
Email: [[email protected]]